Privacy Policy

This Privacy Policy explains how The Power Life, LLC ("The Power Life", "we" or "us") collects, uses, and discloses information about you when you access or use our mobile application and other online products and services (collectively, the "Services"), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. This policy does not apply to subscription eligibility information we receive from and process on behalf of our enterprise business customers and partners, but this Privacy Policy does apply to your use of the Services, regardless of your subscription or account type.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our mobile application or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

Information Collection

Information Provided by You:

We collect information you provide directly to us, such as when you create an account, participate in interactive features, fill out a form or a survey, participate in a contest or promotion, make a purchase, communicate with us via social media sites, request customer support, or otherwise communicate with us. The information you may provide includes your name, email, password, street address, payment method information, feedback and survey responses, and other information about you included within your messages to us or otherwise provided via the Services. Some users also provide preferences related to quotes, favorite quotes, and other app-related information.

Usage Information: We collect usage information when you use the mobile application, such as session information, viewed content, access to screens or features, and other similar information. Additionally, we collect information about your transactions, such as product details, transaction date and time, and subscription details.

Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product description, price, subscription or free trial expiration date, and time and date of the transaction.

Log Information: We collect log information, including browser type, app version, access times, IP address, and pages visited, when you use the mobile application. We also collect information about your device, including hardware model, operating system and version, device identifiers, and mobile network information.

Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information.

Location Information: With your consent, we may collect information about your actual location using technologies such as GPS, Wi-Fi, or cell tower data. You can revoke your consent to the collection of this information at any time by changing the settings on your device, but note that some features of our Services may be limited or not function properly if you do so.

Information We Record: In some cases, we may record phone or video calls with your consent for our coaching program or for feedback or market research purposes.

Information We Generate: We generate some information based on the information we have collected, such as your location based on your IP address, and a guess of your gender based on your first name.

Information Collected by Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Information from Other Sources: We obtain information from other sources, including app stores where you install our app or purchase subscriptions, third-party calendar services, social media services when you log in through them, and publicly available sources, marketing and advertising partners, consumer research platforms, and/or business contact databases.

Use of Information: The information we collect is used to:

  • Provide, maintain, and improve the mobile application and its services, including debugging, product development, and new services.
  • Process transactions and fulfill orders.
  • Send transactional and administrative messages, such as receipts, account notifications, and customer service responses.
  • Communicate with you about products, services, and events, request feedback, and send news, gifts, or other information we think may be of interest (you can opt out of marketing messages, see the "Your Choices" section).
  • Monitor and analyze trends and activities related to the mobile application.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property. If you believe your transaction was declined in error, please reach out to us for assistance at support@thepowerlifeglobal.com.
  • To comply with tax filings and other compliance activities.
  • To personalize your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behavior.
  • To facilitate contests, sweepstakes, and promotions, and process and deliver entries and rewards.

 

Sharing of Information: The Power Life, LLC shares information about its users as follows and in accordance with the provisions outlined in its Privacy Policy:

  1. With companies and contractors that provide services to The Power Life, LLC, including email service providers, payment processors, fraud prevention vendors and other service providers.
  2. In response to requests for information, if The Power Life, LLC believes disclosure is in accordance with any applicable law or legal process, such as a court order, subpoena, or other lawful request from public authorities for national security or law enforcement purposes.
  3. If The Power Life, LLC believes the user's actions are inconsistent with its user agreements or policies, if the user has violated the law, or to protect the rights, property, and safety of The Power Life, LLC or others.
  4. In connection with or during negotiations for any merger, sale of company assets, financing, or acquisition of The Power Life, LLC or a portion of its business by another company.
  5. Between The Power Life, LLC and its current and future affiliates, subsidiaries, and other companies under common control and ownership.
  6. With the user's consent or direction, such as sharing actions taken on The Power Life, LLC's Services with third-party social media services via integrated tools.

The Power Life, LLC also shares aggregated or other information not subject to obligations under data protection laws with third parties. For example, it may share aggregate information with research organizations to facilitate their research.

Advertising and Analytics Services Provided by Others:        

 The Power Life, LLC allows third-party entities to provide analytics services and serve advertisements on its behalf across the web and in mobile applications. These entities use technologies such as cookies, web beacons, device identifiers, and others to collect information about the user's use of The Power Life, LLC's Services and other websites and online services, including IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by The Power Life, LLC and others to analyze and track data, determine the popularity of certain content, deliver advertising and content tailored to the user's interests on The Power Life, LLC's Services and other websites and online services, and better understand the user's online activity.

Security:

The Power Life, LLC takes reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Social Sharing Features:

The Services may offer social sharing features and other integrated tools (such as the Facebook and Instagram "share" button), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Data Transfer: The Power Life, LLC processes information in the United States, which may have different data protection laws than your home jurisdiction.

Your Options:

Account Details: You may update, correct or delete information about you at any time by logging into your online account or emailing us at support@thepowerlifeglobal.com. If you wish to delete or deactivate your account, please email us at support@thepowerlifeglobal.com but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for an indefinite period of time.

Promotional Communications: You may opt out of receiving promotional emails from The Power Life, LLC by following the instructions in those emails or by emailing us at support@thepowerlifeglobal.com. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Mobile Push Notifications/Alerts: With your permission, we may send promotional and other push notifications to your mobile device. You can stop receiving these messages at any time by changing the notification settings on your mobile device.

Data Access and Deletion: In compliance with applicable laws and conditions, we support the exercise of access or deletion rights by all of our users, regardless of their location. Users can exercise this right by reaching out to us at support@thepowerlifeglobal.com.

Changes to This Policy

The Power Life, LLC may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@thepowerlifeglobal.com

Updated April 8th, 2023

 

Â